Customer Relations Manager

Noa Shapiro

Noa is the friendly voice and problem-solving expert that EagleWing's clients have come to rely on. With her exceptional communication skills and deep understanding of logistics operations, she transforms complex shipping challenges into smooth customer experiences

Personal Information

Noa is the friendly voice and problem-solving expert that EagleWing’s clients have come to rely on. With her exceptional communication skills and deep understanding of logistics operations, she transforms complex shipping challenges into smooth customer experiences. Her empathetic approach and solution-oriented mindset have earned her the trust of both international corporations and small businesses alike.

In her personal time, Noa is an accomplished violinist who performs with the Petah Tikva Chamber Orchestra. She’s also passionate about sustainable living and maintains an organic rooftop garden. Noa volunteers at a local animal shelter and is fluent in sign language, reflecting her commitment to inclusive communication.

Her colleagues admire her ability to remain calm under pressure and her talent for turning frustrated customers into loyal advocates. Noa’s philosophy is “every customer interaction is an opportunity to exceed expectations and build lasting partnerships.

Professional Background

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10 y

Years with EagleWing

13 +

Total Experience

Award and Honors

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Outstanding Customer Service Award

2024

Outstanding Customer Service Award

Israel Customer Experience Association
Multilingual Service Excellence

2022

Multilingual Service Excellence

International Business Communication Council

Professional Certifications

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